How do you perceive the Deficit Approaches and Models of CMC ?

Discuss among yourselves and provide your views. Each needs to give or present your points one at a time. Present your next point after your classmates presented theirs. (Minimum 3 entries per student and the minimum length in one entry should not be less than 30 words ).

4 basic theories / models related to the Deficit Approaches in CMC. Mention and discuss them among yourselves.

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16 thoughts on “How do you perceive the Deficit Approaches and Models of CMC ?

  1. Social Presence Theory

    From the shortest video watched just now, it can be said that social presence is the ability of a user to have a real relationship with other members of the present community which goes beyond time, distance and computer. For example, today this class was conducted in an online mode where students were required to watch videos but still monitored by the lecturer. Not only that, students were able to test out the microphone function and ‘chat’ with each other while watching the videos so social presence was there between teacher-student and student-student.

    • It can be interpreted that way. In SPT there is an indication that people actually prefer face-to-face as it meet most communication needs. Has this got something to do with social cues?

      • I’d say yes

        Though communication can be transmitted via online means, it will affect communication when it is delayed (due to geographic difference) and there’s a gap of social relations (organizational). For example, communication cannot happen synchronously between two persons from different time zone unless they set a common time.

        • Additionally, the missing element of facial expression, gestures and tone for example may hinder a well transmitted message to be delivered from sender to receiver. Some still value that sense of social cues in communication.

          3 entries done ~~

          • I believe this to be true. For example, during class, I had the desire to look at my colleagues when they chat online, as I wanted to look at their facial expressions and such. I wanted to see if they had experienced the same reactions as me, and that information isn’t available through chat messaging. Even though in that situation I could look at their faces, I realize that when using CMC in general, you do not have access to facial expressions (excluding video chat). This is presented in the social context cues theory, whereby when we don’t have access to these features, it affects the way we chat online.

  2. Social Presence Theory

    From what I understand from the videos, technologies in today’s world make the communication go wider and further. People have more options to send messages and connect to each other at any places, at any time ; especially through online medium using electronic devices. For example, a task given by a lecturer through an email to the student, and the student acknowledged that his/her responsibilities to do that particular task, so the social presence is there when both student and lecturer regard themselves as one interaction to build the relationship to give and receive the message.

      • In my opinion, the result can be both personal and impersonal. It totally depends on the situation because in certain cases, not everyone can make it to Face to Face communication, even though I always believe that F2F communication is the best way to deliver message. However, due to geographical aspect & different time zone, some people may not make it at the same place at one particular time. That’s why technology comes up with solutions (online system) in order to maintain the communication between to parties despite the distance & time constrain.

        • ……..continued from above.

          In one condition, both sender and receiver, must agree to set a common time to communicate in order to avoid the delay.
          Nevertheless, there are still deficiencies in online communication. For example, the lack of facial expression, tone language and body contact may cause the message being misunderstood. So, it is clear that Social Presence is still regarded as worth to maintain in communication.

          • True. Even with the presence of online communication, it cannot replace the better ways of face to face interation. However, it is undeniable that with era of digital technology, the use of computer has become the tools for us to achieve further goals in advance communication.

  3. 4 concepts of CMC are channels can either be fast or permanent, redundancy where messages can be in single or many messages, include or remove noise and the capacity of communication (rich or lenient).

    • From this concepts, i understand that communication is chosen by the sender. For example, some people might prefer to post picture in instagram instead of posting it in Facebook. As Facebook post can still be seen in people’s timeline for quite long time as long as there are people engagement while picture in instagram won’t last on the timeline too long. Instagram posting is quite lenient compared to Facebook.

  4. It is also quite interesting to realize that in CMC, through the medium of email, chat, online conferences such as Skype, Hangout and Live Video have make people all around the world to participate in a real time interation despite the distance and time. This enhances more opportunity for education and also business experience.

  5. I would like to give my two cents on media richness theory, whereby face-to-face communication is preferable because the medium of the speakers being in front of each other fulfills the criteria that CMC mediums do not provide-facial expressions, voices, gestures, etc. CMC is considered lacking in this sense. However, as technology expands, developers have found ways to bridge that gap.

    • For example, WhatsApp, which used to only be a means of instant messaging and limited media sharing, now has voice messaging, GIF-making, and video messaging to communicate. Emojis also play a role in indicating emotions and gestures. Another example would be Instagram, where it has absorbed Snapchats’ ‘stories’ feature and is now a prominent feature of the app. These measurements taken by these apps have managed to bridge the gap and increase the richness of these mediums. Therefore, it is not seen as a loss or disadvantage when people prefer CMC mediums to communicate because most of the complexity of human communication is satisfied.

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